- New
Samsung Enterprise Technical Support Elite - Technical support - phone consulting - 3 years - 24x7
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Samsung Enterprise Technical Support Elite - Technical support - phone consulting - 3 years - 24x7
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Product Description | Samsung Enterprise Technical Support Elite - technical support - 3 years |
| Full Contract Period | 3 years |
| Service Availability | 24 hours a day / 7 days a week |
| Service & Support | Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday - 6 named contacts / severity level 1 Product info support - web knowledge base access - 3 years - response time: 2 business hours Technical support - e-mail consulting - 3 years - response time: 2 business hours New releases update - 3 years Technical support - online training - 3 years |
|---|
| Service Included | Phone consulting |
|---|---|
| Full Contract Period | 3 years |
| Service Availability | 24 hours a day / 7 days a week |
Product information source: Dicker Data Partner Portal.