- New
Ruckus End User WatchDog Premium Support - Technical support - for Ruckus SmartZone / Virtual SmartZone - upgrade licence - 1 access point - phone consulting - 3 years - 24x7 - response time: 30 min
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Ruckus End User WatchDog Premium Support - Technical support - for Ruckus SmartZone / Virtual SmartZone - upgrade licence - 1 access point - phone consulting - 3 years - 24x7 - response time: 30 min
| Licence Qty | 1 access point |
|---|---|
| Licence Type | Upgrade licence |
| Response Time | 30 min |
| Software Title | Ruckus SmartZone / Virtual SmartZone |
| Service Included | Phone consulting |
| Service & Support | Technical support |
| Product Description | Ruckus End User WatchDog Premium Support - technical support - for Ruckus SmartZone / Virtual SmartZone - 3 years |
| Full Contract Period | 3 years |
| Service Availability | 24 hours a day / 7 days a week |
| Service & Support | Phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high Phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium Phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Web support - 3 years - availability: 24 hours a day / Monday-Sunday Web knowledge base access - 3 years New releases update - 3 years |
|---|
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Ruckus SmartZone / Virtual SmartZone |
|---|---|
| Installation Type | Locally installed |
| Licence Type | Upgrade licence |
| Licence Qty | 1 access point |
Product information source: Dicker Data Partner Portal.