- New
HP Poly+ - Extended service agreement - advance hardware replacement (for video conferencing devices) - 3 years - shipment - response time: NBD - for Poly Studio E60
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
HP Poly+ - Extended service agreement - advance hardware replacement (for video conferencing devices) - 3 years - shipment - response time: NBD - for Poly Studio E60
| Type | Extended service agreement |
|---|---|
| Location | Shipment |
| Designed For | Poly Studio E60 |
| Response Time | Next business day |
| Service Included | Advance hardware replacement |
| Class of Equipment | Video conferencing devices |
| Product Description | HP Poly+ - extended service agreement - 3 years - shipment |
| Full Contract Period | 3 years |
| Covered Configurations | Video conferencing camera |
| Designed For | HP Poly Studio E60 |
|---|
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years |
|---|
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
| Covered Configurations | Video conferencing camera |
Product information source: Dicker Data Partner Portal.