HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
| Type | Extended service agreement |
|---|---|
| Location | Shipment |
| Designed For | P/N: JH296A#ABB, JH296A#AC3, JH296A#AC4, JH296A#B2E, JH296A#B8X, JH297A#ABB, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X |
| Response Time | Next business day |
| Service Included | Replacement |
| Product Description | HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment |
| Full Contract Period | 3 years |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: JH296A#ABB, JH296A#AC3, JH296A#AC4, JH296A#B2E, JH296A#B8X, JH297A#ABB, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X |
|---|
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday New releases update - 3 years Product info support - web knowledge base access - 3 years |
|---|
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
Product information source: Dicker Data Partner Portal.