- New
HP Poly+ - Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD - for Poly Studio V52, V52 No Radio, V52 No Radio or Power Cord
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
HP Poly+ - Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD - for Poly Studio V52, V52 No Radio, V52 No Radio or Power Cord
| Type | Extended service agreement |
|---|---|
| Location | Shipment |
| Designed For | Poly Studio V52, V52 No Radio, V52 No Radio or Power Cord |
| Response Time | Next business day |
| Service Included | Advance hardware replacement |
| Class of Equipment | Video conferencing devices |
| Product Description | HP Poly+ - extended service agreement - 5 years - shipment |
| Full Contract Period | 5 years |
| Designed For | HP Poly Studio V52, V52 No Radio, V52 No Radio or Power Cord |
|---|
| Service & Support | Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday New releases update - 5 years |
|---|
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
Product information source: Dicker Data Partner Portal.