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Poly+ - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for Poly EncorePro 310, 320, 51X, 52X, 530, 54X, 710, 72X, HW510, HW520, HW710, HW715, HW720
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Poly+ - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for Poly EncorePro 310, 320, 51X, 52X, 530, 54X, 710, 72X, HW510, HW520, HW710, HW715, HW720
| Type | Extended service agreement |
|---|---|
| Location | Shipment |
| Designed For | Poly EncorePro 310, 320, 510, 510D, 515, 515-M, 520, 520V, 525, 525-M, 530, 530D, 540, 540D, 545, 710D, 720D, 725, HW510, HW510V, HW520, HW520D, HW710, HW715, HW720 |
| Response Time | Next business day |
| Service Included | Advance hardware replacement |
| Product Description | Poly+ - extended service agreement - 3 years - shipment |
| Full Contract Period | 3 years |
| Designed For | Poly EncorePro 310, 320, 510, 510D, 515, 515-M, 520, 520V, 525, 525-M, 530, 530D, 540, 540D, 545, 710D, 720D, 725, HW510, HW510V, HW520, HW520D, HW710, HW715, HW720 |
|---|
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years |
|---|
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
Product information source: Dicker Data Partner Portal.