- New
Poly+ - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for VVX 350, 350 Business IP Phone, 350 for RingCentral
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Poly+ - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for VVX 350, 350 Business IP Phone, 350 for RingCentral
| Type | Extended service agreement |
|---|---|
| Location | Shipment |
| Designed For | VVX 350, 350 Business IP Phone, 350 for RingCentral |
| Response Time | Next business day |
| Service Included | Advance hardware replacement |
| Product Description | Poly+ - extended service agreement - 3 years - shipment |
| Full Contract Period | 3 years |
| Designed For | Poly VVX 350, 350 Business IP Phone, 350 for RingCentral |
|---|
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
Product information source: Dicker Data Partner Portal.