Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: next business day (for requests before 5:00 p.m.) - NPOS
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: next business day (for requests before 5:00 p.m.) - NPOS
| Type | Extended service agreement |
|---|---|
| Location | On-site |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Response Time | Next business day (for requests before 5:00 p.m.) |
| Support Period | 4th and 5th year |
| Service Included | Parts and labour |
| Product Description | Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - extended service agreement - 2 years - 4th/5th year - on-site |
| Full Contract Period | 2 years |
| Service Availability | 8 hours a day / 5 days a week |
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: next business day (for requests before 5:00 p.m.) - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years Technical support - e-mail consulting - 2 years |
|---|
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day (for requests before 5:00 p.m.) |
| Service Availability | 8 hours a day / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
Product information source: Dicker Data Partner Portal.