Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - 10x5 - response time: NBD - NPOS
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - 10x5 - response time: NBD - NPOS
| Type | Extended service agreement |
|---|---|
| Location | On-site |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Response Time | Next business day |
| Support Period | 2nd, 3rd, 4th and 5th year |
| Service Included | Parts and labour |
| Class of Equipment | Servers |
| Product Description | Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - extended service agreement - 4 years - 2nd/3rd/4th/5th year - on-site |
| Full Contract Period | 4 years |
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday Technical support - phone consulting - 4 Years - availability: business hours Technical support - web support - 4 Years Technical support - e-mail consulting - 4 Years |
|---|
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Support Period | 2nd, 3rd, 4th and 5th year |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Servers |
Product information source: Dicker Data Partner Portal.