Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour (for desktops) - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour (for desktops) - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD
| Type | Extended service agreement |
|---|---|
| Location | On-site |
| Response Time | Next business day |
| Support Period | 2nd and 3rd year |
| Service Included | Parts and labour |
| Class of Equipment | Desktops |
| Product Description | Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - extended service agreement - 2 years - 2nd/3rd year - on-site |
| Full Contract Period | 2 years |
| Service Availability | Business hours / 5 days a week |
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: business hours / Monday-Friday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday |
|---|
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 2nd and 3rd year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Desktops |
Product information source: Dicker Data Partner Portal.