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Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
| Type | Extended service agreement |
|---|---|
| Location | On-site |
| Designed For | Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591 |
| Response Time | Next business day |
| Support Period | 4th and 5th year |
| Service Included | Parts and labour |
| Product Description | Dell Upgrade from 3Y ProSupport to 5Y ProSupport - extended service agreement - 2 years - 4th/5th year - on-site |
| Full Contract Period | 2 years |
| Service Availability | 10 hours a day / 5 days a week |
| Designed For | Dell Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591 |
|---|
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday |
|---|
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
Product information source: Dicker Data Partner Portal.